99+% Uptime Guarantee
We are committed to providing world-class hosting services that boast superior performance and network availability. In the unlikely event that your website not be available for a minimum of 99.9% of any full calendar month, we'll credit your Dot9 account for that month's service.
Dot9 cannot be held in any way responsible for downtime resulting from any event or circumstance other than the failure of Dot9 operated equipment.
30 Days Money Back
If you are not completely satisfied with our hosting services, simply cancel your Dot9 account within thirty (30) days after purchase and we'll issue full refund.
This guarantee applies only to the initial purchase of Web hosting services by any new customer. Hosting accounts canceled after thirty (30) days are not eligible for refund under this guarantee.
